Privacy Policy

This privacy policy is in line with the "General Data Protection Regulation" (Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 concerning the formulation of a single legislative framework for the processing of personal data in the Member States of the European Union (General Data Protection Regulation General Data Protection Regulation) and Law 4624/2019 on  implementing measures of the above Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, as currently in force.

1. What data we collect

Our company collects the absolutely necessary personal data, depending on the purpose of the processing, and processes them in a way that guarantees their security and protection from unauthorized or illegal processing, and accidental loss, destruction or damage, utilizing the appropriate technical or organizational measures.

In case you place an order on our website, it is necessary to provide us with the following information:

Billing information:

-In case of a retail receipt, you will be asked for the name, address and postal code of your area, in order to be able to receive your order at your place.

-In case you wish to issue a relevant invoice, it is necessary to additionally disclose to us billing information such as: name, profession or type of business, registered office, VAT number and Tax Office.

Newsletter subscription details:

-In case you choose to subscribe to our list, in order to send you Newsletters and newsletters, you will be asked for your name and email address.

Security of transactions: In case of purchase of products with a credit card, the card details are processed through the secure platform of Alpha bank, and no card details are registered in our systems.

2. Why is your personal information collected

The personal data requested through our website is collected and processed for the following purposes:

1. a) To process your requests, including the completion of your orders.
2. b) For the fulfillment of our relevant contractual obligations, such as the execution of your order.
3. c) Subject to your consent, we may use your personal information to contact you, to be informed about your level of satisfaction as a customer, but also to propose products similar to those already provided, offers, invitations, etc.
4. Confidentiality

Our Website does not sell, lease or make available in any way the data of its users to third parties. Only authorized employees have access to your transaction information, and only when necessary. We may, however, share your Personal Data:

-With our business partners, in order to facilitate the provision of services to you, as well as with authorized partners (e.g. accounting departments, courier and post companies, IT systems maintenance companies, etc.).

-Following a legislative provision or court order, as well as following a legal request from a public or regulatory authority or fraud prevention organizations (e.g. Cybercrime Prosecution).

-In any case where the rights or property of our business are threatened.

-In urgent circumstances to combat fraud or criminal activity, and to protect the personal safety of the users of our Website.

-In any case where there is a written authorization by you.

1. Data Retention Time

Your personal data is retained for a period that is absolutely necessary for the fulfillment of our contractual obligations, the management of the commercial relationship, and the use of the services of our online store.

We retain your personal data for as long as the purposes for which they were collected remain in force, as mentioned above, and, in any case, in accordance with the retention periods determined by the applicable regulations.

2. What are your Rights

In accordance with the "General Data Protection Regulation" (Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April on the protection of natural persons with regard to the processing of personal data), you have the following rights:

Right of Access and Information: You have the right to obtain information about what data we have collected in the database of our Website by completing the relevant contact form available through our website.

Right to Rectification: You have the right to ask us to correct, update or supplement any inaccurate information about your personal data by completing the relevant contact form available through our website.

Right to Restriction and Objection to Processing: You have the right to ask us to restrict or even block the processing of your personal data. If you no longer wish to receive promotional messages about our products and services, you can contact us by filling out the relevant contact form available through our website.

Right to Erasure: You have the right to ask us to delete your personal data at any time by completing the relevant contact form available through our website.